Effective Date: January 1, 2025 • LocKey Locksmith • Pittsburgh, PA 15217 • PA HIC #PA175243
By using this website or requesting locksmith services from LocKey Locksmith, you agree to the following Terms of Service. Please read them carefully before proceeding.
1. Service Description
LocKey Locksmith provides mobile locksmith services including, but not limited to: residential lockouts, automotive lockouts, car key replacement and programming, re-keying, lock installation and repair, and commercial locksmith services. All services are performed by our licensed technicians within our 30-mile service area centered on Pittsburgh, PA (15217).
2. Estimates and Pricing
We provide free estimates by phone or on-site. There is no dispatch fee or service call fee to receive a quote. All pricing is confirmed in a written quote on-site before any work begins. You are never obligated to proceed without approving the quoted price. Work will not commence without your explicit approval.
3. On-Site Pricing and Quotes
All service pricing is determined on-site based on the specific lock type, complexity of work, parts required, and your location within our service area. Our technician will provide a complete, itemized quote before any work begins. Work will not commence without your explicit approval of the quoted price. Final invoiced amounts will not exceed the approved quote without your prior consent.
4. Pricing Estimates
Prices estimated over the phone are subject to adjustment upon on-site assessment. Pricing depends on factors that cannot be fully evaluated remotely, including lock brand, security grade, condition of the lock mechanism, and accessibility. We commit to honest, fair pricing and will not engage in bait-and-switch practices.
5. Service Area
We serve Pittsburgh, PA and communities within approximately a 30-mile radius. Service outside this area may be available at our discretion and may carry an extended travel fee, which will be disclosed before dispatch. We reserve the right to decline service requests outside our standard area.
6. Response Times
We provide fast response times and operate 24/7 including holidays. Estimated arrival times are estimates only and are not guarantees. Arrival depends on technician availability, customer location, traffic, and weather conditions. LocKey Locksmith is not liable for any damages, losses, or expenses resulting from delays in response or arrival.
7. Customer Responsibility and Verification
By requesting lockout service, you represent and warrant that you have legal authorization to access the property or vehicle for which service is requested. You must provide a valid government-issued photo ID upon the technician's arrival. LocKey Locksmith reserves the right to refuse service if proper identification cannot be provided or if there is reasonable cause to believe the request is unauthorized. LocKey Locksmith shall not be liable for consequences arising from service provided based on fraudulent authorization claims.
8. Damage Disclaimer
While our technicians use professional methods to minimize impact, locksmith procedures can occasionally result in minor wear to lock hardware, door frames, or vehicle components. LocKey Locksmith is not liable for pre-existing damage or for reasonable wear incidental to standard locksmith procedures. Our technicians will inform you of any anticipated risks before proceeding with a method that may cause visible change to your property.
9. Payment Terms
Payment is due upon completion of service. We accept cash and major credit/debit cards. All payments are final upon service completion and customer approval of work. Billing disputes must be raised with the technician on-site or by contacting our office within 48 hours of service.
10. Limitation of Liability
To the maximum extent permitted by applicable Pennsylvania law, LocKey Locksmith's total liability for any claims arising from our services shall not exceed the total amount you paid for the specific service in question. We are not liable for any indirect, consequential, punitive, or incidental damages.
11. Workmanship Warranty
If a service we performed proves defective due to technician error within 30 days of the service date, we will return to assess and remedy the issue at no additional labor cost, provided you notify us within that period. This warranty does not cover damage caused by third-party tampering, misuse, normal wear, or circumstances beyond our control.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Allegheny County, Pennsylvania.
13. Contact
LocKey Locksmith • Pittsburgh, PA 15217 • (412) 543-8280 • lockeylocksmithpgh@gmail.com • PA HIC #PA175243